Urgent and emergency care | SA health (2023)

This page lists emergency care, after-hours care, and preventative hospital services.

    For help navigating the non-ED service information below, contact yourSALHNNurses outside the hospital on 0467 798 312, 7 days a week, 8am to 4pm(Times may vary based on staff availability).

    See year-end datesSouthern GPMatters Issue 8 (PDF 421 KB).

    emergency departments

    • Flinders Medical Center(24 hours, 7 daysTelephone: 8204 6065, Fax: 8204 5879)
    • Noarlunga Hospital(24 hours, 7 days - Tel: 8384 9288, Fax: 8326 1233)

    ÖIN health panelprovides real-time average wait times for each ER.

    Virtual emergency care for children and young people - for general practitioners

    GPs now have direct access to speak to emergency doctors about thisVirtual emergency care for children and young people.The service is available to general practitioners 7 days a week from 9:00 a.m. to 9:00 p.m.

    The service is suitable for children aged 6 months to 17 years with non-fatal medical conditions.

    Parents and guardians can also access the service directly by going towww.wch.sa.gov.au/virtualurgentcare, no matter where they are.

    My home hospital

    GPs can now refer patientsMy home hospital, a hospital-grade public service that provides medical care to patients in the comfort and privacy of their own homes. The service is available free of charge to eligible public patients 24 hours a day, 7 days a week in the Greater Adelaide, Gawler and Mount Barker areas and beyond.

    Area map and zip codes of Mt. Barker

    Patients may be eligible if they have a medical condition that requires acute hospital-level care, including but not limited to:

    • Infections requiring intravenous antibiotics (eg, cellulitis)
    • COPD-Exazerbation
    • lung infection
    • chronic heart failure
    • Postoperative care
    • supportive cancer treatment
    • DVT is PE
    • other conditions for which home care is considered safe and appropriate

    Call for a recommendation1800 111 644, 7 days a week

    • between 8 p.mAt 8:00 p.m., a My Home Hospital employee collects basic patient identifiers and demographics. They will then route your call directly to the referring doctor, who can discuss the patient's individual needs with you, including the clinical needs and the person's home environment. During this interview, the medical officer accepts or rejects the referral and discusses his clinical justification. Necessary documents such as B. a drug list, can be sent without filling out the transfer form.
    • between 8 p.mAt 8:00 a care coordinator (senior caregiver) will discuss next steps. At this point, a bank transfer form is still required to facilitate the transfer (PDF and RTF templates available atMy home hospitalbook page).

      If you have questions about eligibility or want to confirm service details, you can do soCall 1800 111 644 anytime, 24 hours a day, 7 days a week, 365 days a year or contact usMy hospital on the homepage.

      Priority call center

      ÖPriority call center(PCC) Provision of community-based health care and treatment to eligible patients who would otherwise receive a service from aoneHealth Emergencies Department.

      • Marion PCC – 0466 698 616
        • open from Monday to Sunday and on public holidays from 10 a.m. to 8 p.m
      • Mt. Barker PCC – 0428 719 656
        • Open Monday to Friday, except public holidays, from 10:00 a.m. to 6:00 p.m

      The centers are run by general practitioners, with additional support from nurses specially trained in critical care, on-site pathology, radiology and pharmacy. Cases must be discussed by thePCCnurse orGPbefore the transferPCC. VerPath from general practitioner to PCC (DOC 280 KB).

      Transport to/fromPCCcan be arranged after consultation with thePCC.

      SALHN COVIDCall CenterClosed on September 30, 2022

      As the current COVID-19 situation stabilizes statewide and demand for the SALHN COVID Care Center (CCC) in its current form decreases, the last day of operation for the center was Friday, September 30th.

      • Access to the National Medical Stockpile's COVID medications will continue to be grantedcentralized referral to local hospital triage teams. Patients in Greater Adelaide who require IV infusions for COVID antiviral medication can expect to receive their first dose and subsequent doses at the CALHN COVID Care Center in Sefton ParkMy home hospital.
      • To facilitate patient access to an in-person review of COVID symptoms that do not require an emergency visit, consider GP-led ventilation as outlined below.
      • You can also call for a clinical consultation on where best to refer your patientNationwide COVID-19 clinical helpline number 1800 313 090.

      respiratory clinics

      led by GPrespiratory clinicsare available to aid in the assessment of individuals with mild to moderate respiratory disease. Respiratory clinics in/near the South Zone include:

      • ReynellaAtemklinik - 0478 455 771
        • 216 Old South Street, AltReynella(Entrance to the Respiratory Clinic is from Mill Street)
        • Reserve online
      • Central Respiratory Clinic Adelaide/Central Vaccination Clinic Adelaide – 0401 142 608
        • 257FullartonEstrada,Park sites(located on the corner ofFullartonit's GlennOsmondstreets)
        • Reserve online

      Ambulatory Medical Care (MACS)

      ÖMACS ClinicOpen from Monday to Friday from 8:30 a.m. to 5:00 p.m.

      The clinic was created to meet the needs of patients who need access to medical care in an emergency, but who can safely be treated in the community. It is operated by staff at General Practitioner SALHN and is located in the Noarlunga Health Precinct.

      Patients must be referred (this is not an outpatient service) and referrals are checked daily. Please call MACS number0466 439 479during office hours to discuss urgent matters.

      Reference metropolitan unit

      The Metropolitan Referral Unit (MRU) provides a one-stop shop for referral to a range of hospital prevention and early discharge services. Services regularly used by general practitioners and general practitioners include:

      • IV antibiotic therapy - including cannulation
      • Short-term wound care
      • Blood transfusion - low risk
      • Other nursing/midwifery and related health services, personal nursing services directly related to immediate hospital prevention.

      References are accepted by phone or fax.

      Metropolitan Reference Unit page(contains forms)
      Metropolitan Reference Unit Fact Sheet for General Practitioners

      Std.: 8:00 a.m. to 8:00 a.mPN, 7 days a week including holidays
      PH value:1300 110 600
      Fax: 1300 546 104

      mental emergency

      For help with a mental health emergency, contact the Mental Health Triage Service at13 14 65Available 24 hours a day - Metropolitan and Country SA.

      This service is the main point of contact for mental health services and is staffed by mental health professionals. If necessary, he will assess emergency teams and refer them to emergency teams.

      NoarlungaWalk-in After-Hour Mental Health Service für Southern Adelaide

      ÖSouthernWalk-in after hours psychiatric serviceis located at the Noarlunga GP Plus Super Clinic (Alexander Kelly Dr, Noarlunga Centre, SA 5168) and is available from:

      • From Monday to Friday, from 5:00 p.m. to 10:00 p.m
        * People can arrive until 8:45 p.m

      This after-hours service supports community members 16 and older who are struggling with mental health issues by providing free one-on-one access to doctors and staff with mental health backgrounds. No consultation or referral from a general practitioner is required.

      Mental Health Emergency Care Center (UMHCC)

      ÖMental Health Emergency Center(UMHCC) is at 215GrenfellStreet, Adelaide (PH value: 8448 9100)and is open 24 hours a day, 7 days a week, including public holidays.

      ÖUMHCCuses a combination of peer-led recovery and clinical support to provide high-engagement support in a quiet “living room” to help with urgent mental health needs as an alternative to going to the hospital emergency room.


      To qualify for this service, individuals must:

      • over 16 years old
      • going through a mental crisis
      • like to participateUMHCC*.

      * §§ 56/57, but who chooses whoUMHCCfor the review and will likely stay.

      exclusion criteria

      • Individuals under an involuntary treatment order
      • Individuals who have been given intramuscular medications to treat acute symptoms prior to arrival at the UMHCC
      • Individuals aged 16 to 17 as per Section 56/57

      Resources for Referrers

      Yarrow Place Rape and Sexual Assault Service

      Yarrow placeis located at 64 Pennington Terrace, North Adelaide (tel: 1800 817 421) and offers a free, confidential service to those aged 16 or over at the time of the sexual assault and their loved ones (family and friends who wish to support them). ) and young people aged between 12 and 25 under guardianship (at the time of referral) fleeing care and/or at risk of sexual exploitation.

      Services include:

      • 24-hour emergency response service for current rape or sexual assault cases. This may include support from a social worker and medical attention from a doctor or nurse.
      • Medical care for victims of rape and sexual assault may include: treatment for minor injuries, health screening for pregnancy and sexually transmitted infections, treatment for anxiety, insomnia, or other problems resulting from the assault
      • Collection of evidence on the body of the person attacked (forensic examinations for people who intend to take legal action).

      HealthPathways SA

      Information is also available on the following HealthPathways SA pages (lining):

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